Your privacy is something we take seriously. This document transparently explains how 123mkv collects, uses, stores and protects your personal information — so you can play with peace of mind, free from concerns about data security.
Six core principles that guide every aspect of how we handle your personal data on the 123mkv platform.
256-bit SSL Encryption for All Data
Every piece of information you submit to 123mkv — from registration details to financial transactions via Touch 'n Go eWallet, DuitNow or FPX — is protected by 256-bit SSL encryption. This is the same security standard used by Malaysia's leading banks, including Maybank and CIMB.
Never Sold to Third Parties
123mkv strictly does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you, and we never monetise our players' information to external entities.
Limited & Purpose-Driven Data Collection
123mkv only collects information that is strictly necessary for platform operations — including identity verification, payment processing and legal compliance. We do not collect data that is unrelated to these purposes.
Player Data Access & Control Rights
You have the right to access, correct or request deletion of your personal data held by 123mkv at any time. Contact our support team and we will process your request within a reasonable timeframe.
Financial Information Confidentiality
Your bank account details, Touch 'n Go e-wallet number, GrabPay, Boost or ShopeePay information, and your transaction records on 123mkv are stored with high-level security and accessible only to authorised personnel with specific permissions.
Data Breach Notification
In the event of any security incident involving your personal data, 123mkv is committed to notifying you within the timeframe required by law, along with details of what occurred and the steps we have taken in response.
Quick summary: 123mkv collects your data to operate the platform safely and fairly. We do not sell your data. You may request access to or deletion of your data at any time. All information is protected by 256-bit SSL encryption. Read the full document below for complete details.
This Privacy Policy is published by 123mkv ("we", "platform") and applies to all users who access or register an account on the 123mkv website, including all services provided — covering live casino, baccarat, roulette, football betting, badminton, e-sports, and virtual sports.
This document clearly sets out what personal information we collect from you, how it is used, who it may be shared with, how long it is retained and what rights you have over that data. We have made this document available in Bahasa Melayu as part of 123mkv's commitment to being a transparent and trustworthy platform for Malaysian players.
By registering an account or continuing to use the 123mkv platform after this Privacy Policy has been published, you confirm that you have read and understood how we handle your personal data. This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Guide 123mkv.
123mkv collects several categories of personal information from you during and after the registration process, as well as during your use of the platform. Below is a breakdown of the data categories and their initial purposes of collection:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Identity verification & age eligibility |
| Contact Data | Phone number, email address | Account communications & support |
| Financial Data | E-wallet number, MYR transaction records | Deposit & withdrawal processing |
| Usage Data | Game logs, bets, session duration | Platform Operations & Responsible Gaming |
| Technical Data | IP address, device type, browser | Security & Fraud Detection |
| Cookie Data | Session cookies, preference cookies | User experience & analytics |
We only collect the information that is strictly necessary. You are not required to provide any additional information beyond the minimum registration requirements — however, certain 123mkv platform features may be unavailable if specific information is not provided.
When you contact the 123mkv support team via live chat or email, those conversations may be stored for quality control and staff training purposes. These records are kept confidential and are only accessible by authorised management personnel.
123mkv uses the personal information collected solely for the following legitimate and relevant purposes:
Important Note: 123mkv does not use your data to make automated decisions that materially affect you without human involvement. If any automated decision-making is required (such as fraud detection), you have the right to request a manual review by 123mkv staff.
123mkv processes your personal data on valid legal grounds. Depending on the type of data and the purpose of processing, the legal bases we rely on are as follows:
123mkv does not sell your personal data. Any sharing of data with third parties occurs only under limited circumstances and for legitimate purposes as described below.
Your personal information may be shared with the following categories of third parties, strictly within the context required to operate the 123mkv platform:
In all cases where data is shared with third parties, 123mkv ensures that those parties have adequate data protection measures in place and are bound by appropriate confidentiality or data protection agreements.
123mkv implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or accidental loss. Key measures we employ include:
Important to note: While 123mkv takes all reasonable steps to protect your data, no security system can guarantee 100% protection. You also play an important role in keeping your account secure — never share your password and contact us immediately if you suspect any suspicious activity.
123mkv retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
General data retention guidelines we follow:
When you close your 123mkv account, we will process the deletion of all erasable data. However, certain data must be retained to fulfil legal obligations even after account closure. 123mkv will inform you of any data that needs to be retained and the reasons for doing so when you submit your account closure request.
The 123mkv platform uses cookies and similar tracking technologies to ensure smooth platform operation, enhance the user experience and help us understand how players interact with our platform.
Types of cookies used by 123mkv:
You can manage and control cookies through your web browser settings. Please note, however, that blocking essential cookies may affect the functionality of the 123mkv platform. For more information on managing cookies, refer to your web browser's help documentation.
As a 123mkv player, you have the following rights regarding the personal data we hold about you. You may exercise these rights by contacting the 123mkv support team:
To exercise any of the rights above, please contact the 123mkv support team by email at support@123mkv.pro or via the in-platform live chat. We will process your request within 30 calendar days of receiving a complete submission. For complex cases, this period may be extended by up to 60 days, with appropriate notice provided.
Please note that certain rights may be restricted by legal obligations — for example, we are unable to delete transaction records that AML laws require us to retain. In such cases, 123mkv will provide a clear explanation.
Absolute Prohibition: The 123mkv platform is strictly limited to individuals aged 18 and above. 123mkv does not knowingly or intentionally collect or process personal data from individuals under the age of 18.
If you discover that an individual under the age of 18 has registered or attempted to register a 123mkv account, please notify us immediately at support@123mkv.pro. 123mkv will investigate the matter, close the account in question and delete all associated data without delay.
As a parent or guardian, you are responsible for ensuring that anyone under the age of 18 does not access the 123mkv platform. We encourage the use of parental control software on devices shared with children to prevent unauthorised access.
123mkv reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or new platform features. When we make material changes, we will notify you via:
We encourage you to review this page regularly, particularly before making any new deposits or transactions on 123mkv. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.
If you disagree with any amendments, you have the right to close your account and stop using the 123mkv platform. Any valid remaining balance will be processed for withdrawal in accordance with standard procedures.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 123mkv handles your personal data, don't hesitate to reach out. Our team is available in Bahasa Melayu and ready to assist.
123mkv Privacy Email: support@123mkv.pro
Please include "Privacy Inquiry" or "Data Request" in your email subject line so we can route your query to the relevant team more efficiently.
We are committed to responding to all privacy-related enquiries within 5 business days from the date we receive your email.
You may also reach us via live chat on the 123mkv platform for non-urgent privacy enquiries. For formal data rights requests such as deletion or data portability, email is the recommended channel as it provides a clear written record.
Read these important documents as a supplement to the 123mkv Privacy Policy.
Now you know how seriously 123mkv protects your personal data. Register a free account today and enjoy Live Casino, baccarat, EPL Sports Betting, e-sports, virtual sports and over 50 games — all in a safe, fair and fully protected environment. Deposits start from as little as RM20 via Touch 'n Go or DuitNow.
256-BIT SSL ENCRYPTION